FREQUENTLY ASKED QUESTIONS
What is TongYan School's refund policy?
To review our refund policy, kindly click on this link.
Can my kid(s) take a free trial class?
We occasionally organize open house events during which your child can participate in free trial classes. Please note that due to class capacity constraints, we generally do not offer free trial classes once the semester has commenced. However, if you decide to withdraw before the second class, you may be eligible for a prorated refund as outlined in our refund policy (please refer to the policy above). We appreciate your understanding in this matter.
What does the class code mean?
To ensure clear identification of our diverse range of courses, we have implemented a class code system. These codes are structured as XXXn0m, where XXX represents the type of the class (e.g., ART for art class, MAT for math, etc.), n represents the level or grade, and m represents the semester (typically 1 for fall and 2 for spring).
We would like to emphasize that although certain class codes may remain consistent between fall and spring semesters, the content of the classes may differ. Our aim is to provide unique and engaging material in each semester, tailoring the curriculum to suit the specific timeframe.
What's the differences between Chinese Reading(CHN101) and MLP Chinese K (CHN201)?
Are parents permitted to stay in the classrooms with their children?
Both Chinese reading (CHN101) and MLP Chinese K (CHN201) classes cater to beginner learners; however, they differ in terms of content and target age group. Chinese reading(CHN101) is specifically designed for children aged 3-5, whereas MLP Chinese K (CHN201) is intended for learners aged 5 and above. We take into account the developmental needs and abilities of each age group to provide appropriate and engaging learning experiences.
In general, we have a policy that does not permit parents to stay in classrooms, except during open house or trial classes. However, for the Pipa and Guzheng classes, we highly recommend parents to accompany their children. Instrument classes require additional support and supervision, and having parents present can enhance the learning experience for the students.