FREQUENTLY ASKED QUESTIONS
1. What is TongYan School's refund policy?
To review our refund policy, kindly click on this link.
2. Can my kid(s) take a free trial class?
We occasionally organize open house events during which your child can participate in free trial classes. Please note that due to class capacity constraints, we generally do not offer free trial classes once the semester has commenced. However, if you decide to withdraw before the second class, you may be eligible for a prorated refund as outlined in our refund policy (please refer to the policy above). We appreciate your understanding in this matter.
3. What's the difference between Chinese Little Explorer and Chinese Reading 101?
Chinese Little Explorers (Ages 3–5)
For: Non-native speakers (families where Chinese isn’t spoken)
Language of Instruction: Chinese with English support
Highlights:
• Play-based, interactive immersion
• Builds foundational vocabulary and simple phrases
• Develops early conversational skills
Best for children who:
✓ Have little or no prior Chinese exposure
✓ Benefit from bilingual guidance
✓ Learn best through engaging, multi-sensory activities
Chinese Reading 101 (Ages 3–5)
For: Heritage speakers (fluent in listening/speaking but new to reading)
Language of Instruction: Full Chinese immersion
Highlights:
• Step-by-step introduction to Chinese characters
• Focus on stroke order and character structure
• Bridges spoken fluency to early reading comprehension
Best for children who:
✓ Already understand and speak Chinese
✓ Are ready to begin reading
✓ Can thrive in a Chinese-only environment
4. What's the differences between Chinese Reading 101 and MLP Chinese Kindergarten?
5. Are parents permitted to stay in the classrooms with their children?
Both Chinese reading and MLP Chinese K classes cater to beginner learners; however, they differ in terms of content and target age group. Chinese reading 101 is specifically designed for children aged 3-5, whereas MLP Chinese K is intended for learners aged 5 and above. We take into account the developmental needs and abilities of each age group to provide appropriate and engaging learning experiences.
In general, our policy does not allow parents to stay in the classroom, except during open house events or trial classes. However, for Chinese Little Explorers and Chinese Reading 101, we make an exception and allow parents to stay, as these classes are designed for our youngest learners.